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Terms & Conditions

Terms & Conditions - for courses

These terms and conditions apply for individuals buying a place on our courses.

Cancellations, Reschedules and Course Transfer Policy 

Although rare, from time to time, course providers may need to cancel or reschedule courses. Should a training course be cancelled for any reason, you will be fully reimbursed of all course only costs unless an alternative date has been offered and accepted. This is the full extent of the liability that The British School of Millinery has for any indirect, incidental, punitive, special or consequential losses or damages arising from course cancellations or rescheduled courses. 

If you wish to cancel a course booking, you must notify us in writing. Course cancellations are subject to fees in accordance with the following table of charges: 

No. of Days Before Course Start Date

Course Cancellations

More than 21 working days

25% of course fees 

Between 11 and 20 working days

50% of course fees

10 or fewer working days

Full course fees

Please note that course transfers may be subject to an administration fee in addition to any cancellation fee arising from the transfer (as detailed in table above). If The British School of Millinery are to incur any charges as a result of your transfer, these will be passed onto yourself. Fees will be calculated on how much notice has been given, the duration and accreditation of the course and the individual training provider’s terms.

Delegates who fail to complete all parts of the course will not be eligible for any refund or free transfer, although exceptions may apply due to individual circumstances at the course provider’s discretion.

Terms & Conditions - for goods

Please contact us for terms and conditions for individuals buying hats, tiaras or books from our website.


Denise Innes-Spencer's Tiara Headdresses book is now available from here and

Quick Contact

Denise Innes-Spencer
Creative Director
Tel. 07590 536402


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